• We are based in Red Hook, Brooklyn, so if you live in the NYC metro area, yes! We hand-deliver any order placed over the phone or through text before 5pm Monday-Wednesday, and 7pm Thursday-Saturday. We are closed on Sundays.

• We ship to all US States, Puerto Rico, and sometimes Canada with UPS and FedEx. All Saturday delivery dates incur an extra fee (from FedEx). Due to Sunday being a shipping holiday, we cannot ship for delivery on Sundays or Mondays. 
  
  In NYC, you can order same-day delivery to anywhere in the metro area. Text or call us at (917) 300-9041.

• Since caviar is a perishable product, in order to keep it at the required temperature, we ship with large icepacks. The shorter the time your caviar is out of the fridge, the better. Our shipping partners receive and process your order the evening before delivery, and then depending on your location, your package should arrive late morning on your selected delivery day.
  
  Order by 5pm EST to receive your order the next morning.

• If there are any issues with your order, please email us with a photo of the issue within 48 hours of delivery, or call or text us at (917) 300-9041.
  
  For more detailed information, please take a look at our Refund Policy

• Yes! We can customize many elements of our packaging process, perfect for personalized large scale gifting. Please email pearl@pearlstreetcaviar.com with what you’re looking for, and we can provide more information about the process.

• Yes! Our in-house designer can work with you to create the perfect label for a wedding, party gifts, or product release. Email us at pearl@pearlstreetcaviar.com with your ideas and we’ll make them come to life.

• Caviar is sturgeon roe, usually salted. The delicate taste of caviar comes from the species of fish, their diet, and how they live. Our sturgeon are raised in pens in open, flowing water and are fed a natural diet. Caviar is known to aid in recovery and boost brain function and the immune system. It is high in protein, omega-3 fatty acids, vitamin B12, selenium, iron, magnesium, and vitamin A.
  
  Caviar is distinct from other fish roe in its flavor and texture: more complex, buttery, and subtle than other roes. 
  
  If you’re looking for a recommendation for which caviar to buy, check out our caviar quiz by clicking the “Take a Quick Caviar Quiz” button at the bottom of the homepage!

• Since caviar has a complex flavor palate, different species of sturgeon, different environments, and different maturation all lead to different flavors and experiences. Some species produce a more robust caviar that can stand up to heat and top warm dishes. Some are best paired with a contrasting texture or flavor, like crème or chips. And others stand alone, their complexity best experienced without distraction.
  
  Generally, the longer the fish is aged, the bolder the flavor of the caviar. For example, comparing our Young Ossetra and Ossetra Supreme would show the direct difference in flavor relative to age of the same species of sturgeon. The fish from which we harvest Young Ossetra are aged for 8-10 years, while Ossetra Supreme requires 20 years.
  
  There is no ‘best’ option- it’s all up to personal preference. Check out the descriptions of each of our caviars listed here. for the different species and taste profiles. Or, taste a variety with our duos, trios, and sample offerings.
  
  If you’re looking for a recommendation for which caviar to buy, check out our caviar quiz by clicking the “Take a Quick Caviar Quiz” button at the bottom of the homepage!

Depending on how the caviar will be served, we suggest to account for at least 10g per person. This amount allows for a taste of the caviar typically paired with filling accoutrements, However, if the caviar is meant to be the focus of the event, we suggest at least 20g per person.

• Caviar is a perishable product, so it needs to be stored sealed in the coldest part of your fridge (around 38 degrees Fahrenheit), and ideally kept on ice as it’s being served to retain quality. If you don’t finish your caviar in one sitting, you can snap the tin lid back into place, and store in the fridge for another 3-5 days. Unopened caviar tins will stay fresh for up to 40 days.
  
  We do not recommend freezing our caviar, but the ice packs we deliver with can be refrozen and reused to transport the caviar or other food.

• Scroll to the bottom of this page for a how-to video.

• However you like! Some classic ways: straight from the tin on a spoon; with crème on a blini pancake; on a potato chip; topping a dish like filet. We have some recipes here as well.
  
  If you have any questions about the caviar your specific situation, feel free to give us a call and we can give you recommendations for how best to enjoy it.
  
  If you’re looking for a recommendation for which caviar to buy, check out our caviar quiz by clicking the “Take a Quick Caviar Quiz” button at the bottom of the homepage!

• Refrigerated and unopened, 40 days. 3-5 days once it is opened as long as it is resealed and kept refrigerated, similar to other perishable seafoods.

• Caviar comes from sturgeon, a specific fish that takes almost 10 years minimum to reach maturity. This long life cycle means that each type of caviar requires between 8-20+ years of care before harvesting to ensure the quality and taste of the caviar you enjoy. 
• Additionally, caviar is fragile and requires constant refrigeration, making shipping around the world and to your doorstep an involved process.
• A typical rule of thumb with caviar is that the price point is reflective of the size and age of the sturgeon which produce the roe. More time and care in raising these fish reflect the size and price of the eggs. Read more about our Supreme Collection here.