Terms and Conditions

CUSTOMER SERVICE

917 300-9041 | pearl@pearlstreetcaviar.com
Weekday Hours: 9:00 AM to 6:00 PM Eastern

These customer service terms apply to orders placed on www.pearlstreetcaviar.com.

Orders can be placed 24 hours a day, seven days a week via our website.

SHIPPING RATES

NY Tri-State Area: $5

Eastern USA: $15

Mountain Region: $20

Western USA: $25

 

Saturday delivery will have a surcharge of $25 billed to payer.

Shipping options and charges are determined by delivery address. If the delivery option you desire is not offered for apparel orders please email pearl@pearlstreetcaviar.com or call 917 300-9041.

For Saturday Priority delivery, choose Saturday as your delivery date and you'll be offered the premium service. We cannot ship on Saturday or Sunday, unless otherwise noted.

If desired, you can select a future delivery date during the checkout process.

We cannot ship to PO Boxes, APO's or FPO's or outside of the US.

Orders shipping to Puerto Rico must be placed over the phone or by email. To place an order going to Puerto Rico, please call 917 300-9041 or email pearl@pearlstreetcaviar.com between the hours of 9AM and 6PM Monday-Friday.

ORDERS

Pearl Street accepts the following credit cards: Mastercard, Visa , Discover, and American Express. All prices are subject to change without notice. Catalog prices do not reflect the cost of delivery.

CREDIT CARD APPROVALS

When your order is placed, your card will be authorized for the amount of your order.

RETURNS, REFUNDS AND EXCHANGES

For returns, refunds and exchanges, please contact customer service within 24-48 hours of receipt. Since our packages are perishable, please inspect your package immediately upon receipt. We will do everything possible to re-route orders for timely delivery but cannot be responsible for damaged or compromised product due to the following:

  1. Delayed deliveries due to weather or other "Acts of God".
  2. Incorrect addresses. (* Please be sure to include apartment, suite or floor numbers, as needed.)
  3. Delivered to specified address, yet package wasn't received.
  4. Gift shipments sent to recipients who are out of town or otherwise unavailable to receive their shipment. Please notify recipient of the pending arrival of perishables!
  5. Package received but contents not refrigerated within 24 hours allowing for unnecessary spoilage (all boxes are clearly marked "Perishable").
  6. Items that have been discarded or consumed.

SHIPPING AND DELIVERY

Orders placed by 5:00 p.m. Eastern can be shipped from our facility same day Monday through Friday (excluding non-business days).

COUPONS & SALES

All coupons listed online and promotional pricing on our site are valid for online orders only.

GIFT MESSAGES

A personalized gift note can be included with all of our products at no extra charge. Please be sure to include a signature!

GIFT RECEIPT POLICY

If order is marked as a gift, it will not include pricing on the packing slip included with the order.

GIFT CARDS

Gift Cards can be purchased online and a code will be emailed to you. Gift Cards are good for online ordering only.

Unless otherwise stated, discounts aren't available on Gift Cards.

PACKAGING

Your orders are packaged in insulated containers and with ice packs to ensure quality standards for up to 48 hours. Items ordered together are not necessarily shipped together.

TERMS AND CONDITIONS FOR NBA TICKET GIVEAWAYS

1. GIVEAWAYS AND ELIGIBILITY: The Pearl Street Caviar NBA Ticket Giveaway (the “Giveaway”) begins at 6:30 p.m. Eastern Time (“ET”) on December 17, 2019 and ends at 12:00 .m. ET on December 20, 2019 ("Promotion Period"). Open only to legal residents of the fifty (50) United States, the District of Columbia and Puerto Rico that are at least the age of majority in their state of residence as of the date of entry. To participate, you must have an active account with Instagram (“www.instagram.com”), which is currently available free of charge. Employees of Pearl Street Caviar (“Sponsor”), and its affiliates, advertising agencies, public relations agencies, prize suppliers, including any vendors providing services in connection with this Giveaway (“Sponsor Affiliates”), the National Basketball Association (“NBA”) and the NBA member teams (collectively, the “NBA Entities”), and each of the foregoing’s agents, directors, officers (including members of their immediate families – i.e., spouse, mother, father, in-laws, grandmother, grandfather, brother, sister, children and grandchildren – or same household) of Sponsor or any Sponsor Affiliates are not eligible to participate.

By entering the Giveaway, entrants are bound by and agree to these Official Rules and the decisions of Sponsor. All time shall be determined by Sponsor’s systems. Sponsor shall have the sole discretion in determining the timeliness of any action or inaction related to this Giveaway. Any entry may be disqualified at any time if, in the opinion of Sponsor, the entry does not comply with these Official Rules. Incomplete entries are void. Any individual who attempts or encourages, directly or indirectly, or realizes the entry of multiple or false contact information under multiple identities, or uses any robotic, automatic, mechanical or programmed device or artifice to enter or encourage, directly or indirectly, multiple or false entries, as determined by Sponsor, will be disqualified. This Giveaway is subject to all applicable United States federal, state, and local laws. Void where prohibited or otherwise restricted by law.

2. HOW TO ENTER: Entry for this Giveaway is only offered through Instagram. To enter, you must complete the following steps during the Promotion Period: (i) follow @pearlstreetcaviar on Instagram, (ii) like the Giveaway post and (iii) comment on the Giveaway post. Limit one (1) entry per person and per Instagram account.

3. SELECTION AND NOTIFICATION OF WINNING ENTRIES: The potential winner will be selected via a random drawing on October 31, 2019, from all eligible entries received during the Promotion Period. The drawing will be conducted by Sponsor or its designee and whose decisions shall be final and binding. Potential winner will be contacted by Sponsor via their Instagram account. In the event of a dispute as to the identity of an entrant, entry will be declared made by the authorized account holder of the applicable Instagram account. "Authorized account holder" is defined as the natural person who is assigned to that Instagram account by Instagram.

4. PRIZES: There will be one (1) winner selected. Winner will receive two (2) tickets to a NBA regular season game on December 21, 2019. (Maximum Approximate Retail Value (“ARV”) $599). Total Maximum ARV of all prizes: $599 USD. Exact seat locations at the game shall be determined in the sole discretion of Sponsor. NO TRAVEL IS PROVIDED and is winner’s sole responsibility. Approximate retail value of Prize is as of the printing dates of these Official Rules and may vary based on the selected NBA market. There is not an approximate retail value and no substitution or transfer of prize permitted except as determined in Sponsor’s sole discretion.

ALL PRIZES ARE AWARDED “AS IS” WITH ABSOLUTELY NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER PEARL STREET CAVIAR OR IMPLIED, FROM SPONSOR. TO THE FULLEST EXTENT PERMITTED BY LAW, SPONSOR DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES IN CONNECTION WITH THIS GIVEAWAY AND ANY PRIZE. Each winner is solely responsible for all applicable federal, state and local income taxes associated with the Prizes. Winners may be issued IRS Forms 1099 for the value of any prize accepted. If by reason of printing or other error, more prizes are claimed than the number of prizes set forth in these Official Rules, a random drawing will be held to award the advertised number of prizes in the relevant category. Under no circumstances will more than the advertised number of prizes be awarded.

NBA games, events and exhibitions dates and times are determined in the sole discretion of the NBA Entities, and may be subject to change. The terms and conditions of the tickets awarded as part of the prize will govern in the event a legal game, event or exhibition, as defined by NBA, is not played or held, as applicable, due to weather conditions, an act of God, an act of terrorism, civil disturbance or any other reason. Each winner and his/her guest agree to comply with all applicable venue regulations in connection with the prize. Sponsor and NBA Entities reserve the right to remove or to deny entry to the winner and/or his/her guest(s) who engage(s) in a non-sportsmanlike or disruptive manner, or with intent to annoy, abuse, threaten or harass any other person at the game, event or exhibition. Sponsor and the NBA will not be responsible for weather conditions, Acts of God, acts of terrorism, civil disturbances, work stoppage or any other natural disaster outside their control that may cause the cancellation or postponement of any NBA game, event or exhibition. NBA game, event and exhibition tickets awarded as prizes may not be resold or offered for resale or used for any commercial or promotional purpose whatsoever. Any such resale or commercial or promotional use may result in disqualification and prize forfeiture, and may invalidate the license granted by the game, event or exhibition ticket(s)

5. CONDITIONS OF PARTICIPATION: Sponsor may prohibit any entrant or potential entrant from participating in the Giveaway, if at the sole discretion of Sponsor, such person shows a disregard for these Official Rules, or acts (1) with an intent to annoy, abuse, threaten, or harass any other entrant, Sponsor, NBA Entities, or Sponsor’s or an NBA Entities’ agents or representatives; or (2) in any other disruptive manner. The use of automated entry devices or any other conduct that impedes the integrity of the Giveaway is prohibited. Sponsor’s decisions as to all matters related to the Giveaway and selection of prize winner are final.

Sponsor, NBA Entities, and each of their respective parent companies, subsidiaries and affiliates, are not responsible for late, lost, delayed, unclear, unintelligible, incomplete, misdirected, stolen, or ineligible entries , all of which will be disqualified, or for technical, hardware, software or telephone malfunctions of any kind, lost or unavailable network connections, or failed, incorrect, incomplete, inaccurate, garbled or delayed electronic communications caused by the sender, or by any of the equipment or programming associated with or utilized in the Giveaway which may limit the ability to play or participate, or by any human error that may occur in the processing of the entries in the Giveaway. If for any reason, (including infection by computer virus, bugs, worms, tampering, unauthorized intervention, fraud, technical failures, or any other cause beyond the reasonable control of Sponsor and its parents, subsidiaries and affiliates, that corrupts or affects the administration, security, fairness, integrity, or proper conduct of the Giveaway), the Giveaway is not capable of being conducted as described in these Official Rules, Sponsor shall have the right, at its sole discretion, to cancel, terminate, modify or suspend the Giveaway, and/or to select the prize winner based on the Judging Criteria from among all eligible Submissions received prior to action taken, or as otherwise deemed fair and appropriate by Sponsor at its sole discretion. Sponsor shall have no further obligation to any participant in connection with the Giveaway. Sponsor reserves the right to prosecute any fraudulent entries to the fullest extent of the law. Sponsor and NBA Entities (a) make no warranty, guaranty or representation of any kind concerning the prize (or any portion thereof), and (b) disclaim any implied warranty.

By entering the Giveaway, you agree to allow Sponsor to communicate with you regarding the Giveaway on any platform through which your entry has been submitted.

6. PRIZE ACCEPTANCE: A potential winner will be notified as provided in the “Winner Selection and Notification” section above and must respond within three (3) hours or, if longer, the timeframe requested by Sponsor. To claim the prize, Sponsor may, within its sole discretion, require winners to complete, sign, and return Affidavit of Eligibility/Liability Release/Publicity Release (where permitted by law) forms, and other applicable documents, which may require a social security number, postmarked within three (3) days of the date on the notification. At Sponsor’s discretion, winners may be required to produce picture or some other form of proper identification to claim any prize. If a potential winner cannot be contacted, fails to timely claim the prize, is disqualified, fails to timely execute and return any required forms, or declines the prize for any reason, or if the prize notification is returned as undeliverable, an alternate potential winner may be selected from among all remaining eligible Submissions.

7. PUBLICITY & MARKETING: By accepting a prize, the winners grant to Sponsor and NBA Entities the right to use winner's name, likeness, image, voice, hometown, and biographical information in any advertising, trade or promotion, including on the Internet or via wireless application protocol, without further notice, compensation or permission, except where prohibited by law. Submission of contact information in connection with this Giveaway (whether or not required), including mailing address, and email address during entry constitutes permission for Sponsor to add you to Sponsor’s customer database and to contact you in the future for promotional and other reasons.

8. RELEASE & INDEMNIFICATION: Neither Sponsor, Sponsor Affiliates, nor NBA Entities are responsible for, and entrants release each from, any failures of any kind (whether caused by computer, technical, or human error) which may either limit the entrant’s ability to submit an entry, claim a prize, or otherwise participate in this Giveaway, or Sponsor’s ability to include all eligible entries, conduct random drawings, notify potential winner, or otherwise execute this Giveaway in the manner intended. By entering the Giveaway, you agree to release, defend, hold harmless and indemnify, Sponsor, Sponsor Affiliates, NBA Entities, and each of their respective parents, subsidiaries, affiliates, and their respective contractors, directors, officers, employees and agents against any and all liability, damages or causes of action (however named or described), with respect to or arising out of any such failure, a well as (i) any damage to entrant’s computer relating to or resulting from entering or downloading materials or software in connection with entering this Giveaway; or (ii) any injuries, losses, or damages of any kind caused by the acceptance, possession, use or misuse of a prize awarded in the Giveaway, including but not limited to any claims for damage to property, personal injury, death or claims based on defamation, rights of privacy, rights of publicity or merchandise delivery. False or deceptive entries or acts will render the entrant ineligible. WARNING: ANY ATTEMPT TO DELIBERATELY DAMAGE OR UNDERMINE THE LEGITIMATE OPERATION OF THIS GIVEAWAY MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, THE SPONSOR RESERVES THE RIGHT TO SEEK DAMAGES OR OTHER REMEDIES FROM ANY SUCH PERSON(S) RESPONSIBLE FOR SUCH ATTEMPT TO THE FULLEST EXTENT PERMITTED BY LAW. Sponsor and NBA Entities are not responsible for any printing or typographical errors in these Official Rules or any other materials associated with the Giveaway. Entrants enter at their own risk and each winner assumes all liability for any injury or damage caused or claimed to be caused by participation in this promotion or use or redemption of the prize. Sponsor and NBA Entities are not responsible for and shall not be liable for any condition caused by events beyond their control that may cause the Giveaway to be disrupted or corrupted.

9. DISPUTES: This promotion is intended for participation in the United States only and shall be construed only according to New York’s law. Except where prohibited by law, as a condition of participating in this Giveaway, entrant agrees that (1) any and all disputes, claims and causes of action arising out of or connected with this Giveaway, or any prize awarded, shall be resolved individually, without resort to any form of class action, and exclusively in a federal or state court located in New York; entrant submits to sole and exclusive personal jurisdiction to said courts in the State of New York, for any such dispute and irrevocably waives any and all rights to object to such jurisdiction; (2) any and all claims, judgments, and awards shall be limited to actual out of pocket costs incurred, including costs associated with entering this Giveaway but in no event attorneys’ fees; and (3) under no circumstances will entrant be permitted to obtain awards for, and entrant hereby waives all rights to claim punitive, incidental and consequential damages, or any other damages, other than entrant's actual out-of-pocket expenses (i.e., costs associated with entering this Giveaway), and entrant further waives all rights to have damages multiplied or increased. Except where prohibited by law, all issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, or the rights and obligations of entrant or Sponsor in connection with this Giveaway shall be governed by, and construed in accordance with, the laws of the State of New York, without giving effect to any choice of law or conflict of law rules of provisions (whether of the State of New York, the United States, or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than the State of New York.

9. NO AFFILIATION WITH INSTAGRAM: Instagram® is a registered trademark of Instagram Inc. This Giveaway is in no way sponsored, endorsed, administered by or associated with Instagram Inc. Questions, comments or complaints regarding the Giveaway should be directed to Sponsor, not to Instagram Inc.

11. SPONSOR: The Sponsor of this Giveaway is Pearl Street Caviar, 122 West 27th Street, 10th Floor.

This Contest is not sponsored, administered, executed or produced by the NBA.

Privacy Policy

Salt and Sea Partners LLC dba Pearl Street Caviar, (together with its affiliates, “Pearl Street Caviar”) endeavors to protect your personal information. This Privacy Policy informs you about our practices regarding the treatment of information we collect from you online (e.g., through our websites) and offline (e.g., through customer support channels, our retail locations, and in-person promotional activities), the kinds of information we may collect, how that information is used, with whom we share it, and how you can opt-out of a use or correct or change such information.

This Privacy Policy is incorporated into Pearl Street Caviar’ Terms of Use by reference, as if set forth fully therein, which must be reviewed and accepted by you.

If you have any questions about our privacy policies, please contact us at privacy@Pearl Street Caviar.com or call us at +1-888-963-8944. By providing your personal information to Pearl Street Caviar, you signify your acceptance of the Terms of Use and agree that Pearl Street Caviar may collect, use, and disclose your personal information as described herein.

  1. Scope

This Privacy Policy applies to personal information that is processed by Pearl Street Caviar in the course of our business, including via Pearl Street Caviar’ web properties (e.g., Pearl Street Caviar.com) and through any mobile apps, forums, social media accounts, blogs, retail stores, and other online or offline offerings (together with any and all future online and offline offerings, the “Services”).

  1. Information We Collect
  2. Personally Identifiable Information. The types of personally identifiable information we collect (directly from you or from third party sources) and our privacy practices depend on the nature of the relationship you have with Pearl Street Caviar and the requirements of applicable law. Below is more information on the ways we collect personal information and how we use it.
  3. Types of personal information. Pearl Street Caviar collects personal information from its current, prospective, and former customers, visitors, and guests (collectively “Individuals”) through the following channels:
  4. Information Provided Directly to Us: When you use the
    Services, contact us directly, or engage in certain
    activities, such as registering for an account with Pearl Street Caviar,
    placing an order on our website, or signing up to receive
    emails about our latest products and services, we may ask you
    to provide some or all of the following types of information:
    your name, email address, mailing address, phone number,
    payment information, such as a credit card number, billing
    address, and/or other related information required to complete
    the purchase (such payment information, “Financial
    Information”).
  5. Communications: We may collect personal information from
    you such as your email address, phone number or mailing
    address when you choose to request information about our
    Services, visit our retail stores, register to receive
    communications over email or text messaging, participate in
    promotions, or loyalty programs, or otherwise communicate with
    us. Where allowed by applicable law, we may also record and
    store customer support calls for training and quality
    purposes.
  6. Survey and Reviews: We (or third parties acting on our
    behalf) may contact you to participate in research, surveys or
    beta testing or to provide reviews and testimonials. If you
    decide to participate, you may be asked to provide certain
    information, which may include personal Information. All
    information collected from your participation in our research,
    surveys, reviews or testimonial process, or beta testing is
    provided by you voluntarily. We may use such information to
    improve our products and/or Services, and in any manner
    consistent with this Privacy Policy.
  7. Sweepstakes and Contests: If we run a sweepstake or
    contest, we may ask you to provide contact information (e.g.,
    a phone number or an email address) or other personal
    information. Your contact information may be used to reach you
    about the sweepstakes or contest, and, to the extent permitted
    by law, for other promotional, marketing and business
    purposes. In compliance with the laws of your jurisdiction, as
    a participant you may have the opportunity to opt-out of any
    communications that are not related to awarding prizes.
  8. Public Posts: We may offer publicly accessible blogs,
    social media pages, product review pages, or similar forums.
    Please be aware that when you disclose information about
    yourself on any public area of the Services or on any public
    sites operated by third parties, such content will be
    considered “public” and will not be subject to the privacy
    protections provided in this Privacy Policy.
  9. Information from Third Parties: We may receive information
    about you from other sources, including through third party
    services and organizations (e.g., Experian), to supplement
    information provided by you. This supplemental information
    allows us to enhance our ability to provide you with
    information about our business, products and Services.
  10. Automated Data: We may collect certain information
    automatically through our Services and/or other methods of
    technical analysis, such as your IP address, cookie
    identifiers, mobile carrier, mobile advertising identifiers,
    MAC address, IMEI, Advertiser ID, and other device identifiers
    that are automatically assigned to your computer or device when
    you access the Internet, browser type and language, geo
    location information, hardware type, operating system, Internet
    service provider, pages that you visit before and after using
    the Services, in-store activity through (e.g., through closed
    circuit TVs for security monitoring or geofencing to identify
    traffic), the date and time of your visit, the amount of time
    you spend on each page, information about the links you click
    and pages you view within the Services, and other actions taken
    through use of the Services (such as preferences).

Please note that if you visit one of our stores, we may collect personal data from you and such data may be linked to information we also collect online or through email and other marketing campaigns.

  1. How We Use Your Information

By providing personally identifiable information to us, we are able to perform a number of business functions, such as:

  1. Provide Products, Services, or Information Requested.
    Pearl Street Caviar may use information about you to fulfill requests for
    products, Services or information, including to:
  2. Respond to questions, comments, and other requests; b. Provide access to certain features of the Services; c. Personalize product recommendations; d. Communicate with you about logistical matters, including product deliveries and shipping; e. Conduct internal research and development; f. Review and respond to requests for customer support; g. Allow you to register for online profiles or in-person/in-store events.
  3. Administrative Purposes. Pearl Street Caviar may use personal
    information for administrative purposes, including to:
  4. Measure interest in our products and Services; b. Develop new products and Services; c. Ensure quality control; d. Send emails or text messages to the email address or telephone number you provide to us to verify your account and for informational and operational purposes, such as account management, customer service, delivery updates, or system maintenance; e. Process payment(s) for products or services purchased; f. Process applications and transactions; g. Prevent potentially prohibited or illegal activities; h. Maintain and administer our Services; and i. Enforce our Terms of Service
  5. Marketing. Pearl Street Caviar may use personal information to provide
    you with marketing materials that may be of interest,
    including:
  6. To notify you about offers, products and Services that may be of interest or about which you have previously expressed an interest (e.g., back-in-stock notifications); b. For other purposes disclosed at the time that you provide personal information; or c. Otherwise with your consent. You may contact us at any time to opt-out of the use of your personal informationfor marketing purposes, as further described in Section 6.
  7. Research and Development. Pearl Street Caviar may use personal
    information alone or in the aggregate with information obtained
    from other sources, in order to help us improve our existing
    products and Services or develop new products and Services.
    From time to time, Pearl Street Caviar may perform research (online and
    offline) via surveys. We may engage third party service
    providers to conduct such surveys on our behalf. All survey
    responses are voluntary, and the information collected will be
    used for research and reporting purposes to help us better
    serve Individuals by learning more about their needs and the
    quality of the products and services we provide. The survey
    responses may be utilized to determine the effectiveness of our
    Services, various types of communications, advertising
    campaigns and/or promotional activities. If you participate in
    a survey, the information given will be used along with that of
    other study participants.
  8. Direct Mail, Email and Outbound Telemarketing. Individuals
    who provide us with personal information, or whose personal
    information we obtain from third parties, may, as permitted by
    law, receive periodic emails, newsletters, mailings, text
    messages or phone calls from us with information on our or our
    business partners’ products and services or upcoming special
    offers/events that we believe may be of interest. We offer the
    option to decline these communications at no cost by following
    the instructions in Section 6.
  9. Anonymous and Aggregated Information. Pearl Street Caviar may use
    personal information and other information about you to create
    anonymized and aggregated information, such as de-identified
    demographic or psychographic information, information about the
    computer or device from which you access the Services or other
    analyses we create. Anonymized and aggregated information is
    used for a variety of functions, including the measurement of
    visitors’ interest in and use of various portions or features
    of the Services. Anonymized or aggregated information is not
    personal information, and we may use such information in a
    number of ways, including research, internal analysis,
    analytics and any other legally permissible purposes. We may
    also share this information with third parties for our or their
    purposes in an anonymized or aggregated form that is designed
    to prevent anyone from identifying you.
  10. Shared Content. From time to time, we may offer referral
    services of features that allow you to forward or share certain
    content with a friend or colleague, such as an email inviting
    your friend to use our Services or purchase product from us.
  11. Other. Pearl Street Caviar may use personal information for which we
    have a legitimate interest, such as fraud protection or
    compliance with legal obligations, or any other purpose
    disclosed to you at the time you provide personal information
    or with your consent.
  12. Cookies, Pixels, and Similar Technologies

We (along with third parties that provide content, advertising or other functionality on our Services), may use cookies, pixel tags, local storage and other technologies (“Technologies”) to automatically collect information through the Services. Technologies that are essentially small data files placed on your computer, tablet, mobile phone or other devices that allow us to record certain pieces of information whenever you visit or interact with our website, services, applications, messaging and tools, and to recognize you across devices.

Our uses of such Technologies fall into the following general categories:

  1. Operational. We may use Technologies that are necessary to
    the operation of our Services. This includes Technologies that
    allow you access to our websites, Services, applications, and
    tools; that are required to identify irregular site behavior,
    prevent fraudulent activity and improve security; or that allow
    you to make use of functions such as shopping carts, saved
    search or similar functions.
  2. Performance-Related. We may use Technologies to assess the
    performance of our Services, including as part of our analytic
    practices to help us understand how our visitors use our
    Services, determine if you have interacted with our messaging,
    determine whether you have viewed an item or link, or to
    improve our website content, applications, services or tools.
  3. Functionality-Related. We may use Technologies that allow us
    to offer you enhanced functionality when accessing or using our
    Services. This may include identifying you when you sign into
    the Service or keeping track of your specified preferences,
    interests or past items viewed so that we may enhance the
    presentation of content.
  4. Advertising-Related. We may use first-party or third party
    cookies and web beacons to deliver content, including ads
    relevant to your interests, on our Services or on third party
    sites. This includes using technologies to understand the
    usefulness to you of the advertisements and content that has
    been delivered to you, such as whether you have clicked on an
    advertisement. We may also use third parties to serve targeted
    advertisements to people similar to our customer base (e.g., by
    uploading a hashed customer list to Facebook Custom Audiences)
    or incorporating a pixel from the third-party on our Site. Even
    if you have disabled certain cookies, advertisements may still
    be displayed to you through these third-party channels.

If you would like to opt-out of the Technologies we employ, you may do so by blocking, deleting or disabling them as your browser or device permits. See Section 6 for additional opt-out options. Please note that blocking, deleting, or disabling these Technologies will affect the functionality of our Services and may prevent you from being able to access certain features.

  1. How We Share Your Information

We share information collected through the Services with the following categories of parties:

  1. Vendors and Service Providers. We may share any information
    we receive with vendors and service providers. The types of
    service providers to whom we entrust personal information
    include service providers for: (i) order fulfillment and
    warehousing; (ii) web hosting, analytics and related services;
    (iii) payment processing, fraud protection, and credit risk
    reduction; (iv) customer service activities such as inquiries
    and shipping; and (v) in connection with the provision of the
    Services. Pearl Street Caviar’ policy is to execute appropriate contracts
    with service providers that prohibit them from using or sharing
    personal information except as necessary to perform the
    contracted services on our behalf or to comply with applicable
    legal requirements, and this Privacy Policy.
  2. Business Partners. Pearl Street Caviar may share personal information
    with its business partners and affiliates for our and our
    affiliates’ internal business purposes or to provide you with a
    product or service that you have requested. Pearl Street Caviar may also
    provide personal information to business partners with whom we
    may jointly offer products or services, or whose products or
    services we believe may be of interest to you. In such cases,
    our business partner’s name will appear, along with Pearl Street Caviar.
  3. Marketing. Pearl Street Caviar may allow third party advertising
    partners to set tracking tools (e.g., cookies) to collect
    information regarding your activities on our Services (e.g.,
    your IP address, page(s) visited, time of day). We may also
    share such de-identified information as well as selected
    personal information (such as demographic information and past
    purchase history) we have collected with third party
    advertising partners. Advertising partners may use this
    information (and similar information collected from other
    companies) for purposes of delivering targeted advertisements
    to you when you visit non-Pearl Street Caviar related websites within
    their networks. This practice is commonly referred to as
    “interest-based advertising” or “online behavioral
    advertising”. We may allow access to other data collected by
    the Service to facilitate transmittal of information that may
    be useful, relevant, valuable or otherwise of interest to you.
  4. Professional Advisors: We share personal data with our
    legal, financial, insurance and other advisors in connection
    with corporate transactions or in connection with the
    management of all or part of our business or operations.
  5. Legal Disclosure / Law Enforcement. We may access, preserve
    and disclose your personal information, other account
    information and content if we believe doing so is required or
    appropriate: (i) to comply with law enforcement or national
    security requests and legal process, such as, a court order or
    subpoena; (ii) to respond to your requests; (iii) to protect
    yours, ours or others’ rights, property or safety; (iv) to
    enforce Pearl Street Caviar policies or contracts; (v) to collect amounts
    owed to Pearl Street Caviar; (vi) to comply with records retention
    policies; (vii) when we believe access, preservation, or
    disclosure is necessary or appropriate to prevent physical harm
    or financial loss or in connection with an investigation or
    prosecution of suspected or actual illegal activity; or (viii)
    if we, in good faith, believe that access, preservation, or
    disclosure is otherwise necessary or advisable. In addition,
    from time to time, server logs may be reviewed for security
    purposes – e.g., to detect unauthorized activity on the
    Services. In such cases, server log data containing IP
    addresses may be shared with law enforcement bodies in order to
    allow them to identify users in connection with their
    investigation of unauthorized activities.
  6. Merger, Sale, or Other Asset Transfers. If we are involved
    in a merger, acquisition, financing, reorganization,
    bankruptcy, receivership, sale of company assets or transition
    of service to another provider, then your information may be
    sold or transferred as part of such a transaction as permitted
    by law and/or contract. In such event, Pearl Street Caviar will endeavor
    to direct the transferee to use personal information in a
    manner that is consistent with the Privacy Policy in effect at
    the time such personal information was collected.
  7. Managing Your personal information / Opt-out

We want to communicate with you only if you want to hear from us. You have the right to object to and opt-out of certain uses and disclosures of your personal information. Where you have consented to Pearl Street Caviar’ processing of your personal information, you may withdraw that consent at any time and opt-out to further processing by contacting privacy@Pearl Street Caviar.com. Please note that even if you opt-out, we may still collect and use non-personal information regarding your activities on our Service and/or information from the advertisements on third party websites for non-interest based advertising purposes, such as, to determine the effectiveness of the advertisements.

  1. Email. You can unsubscribe from email, text and phone
    communications at any time. If you would like to opt-out of
    receiving marketing via email, click the unsubscribe link on
    the footer of marketing emails. We will process your request
    within a reasonable time after receipt, in accordance with
    applicable laws. Pearl Street Caviar will continue to send you non
    promotional, service emails concerning your account, such as
    emails relating to available upgrades, billing and payment
    information, outstanding balance on your account, and other
    emails relating to your account and/or your use of the Site.
  2. Direct Mail. If you would like to opt-out of receiving
    communication via postal mail, contact privacy@Pearl Street Caviar.com, or
    call customer service at +1-888-963-8944. To learn more about
    your rights as a consumer and to receive less national
    advertising mail, please visit the Direct Marketing Association
    at http://www.dmachoice.org.
  3. Account. You may review, update, or modify your account
    information at any time by logging into your Pearl Street Caviar account.
    You may also deactivate or delete your Pearl Street Caviar account by
    emailing privacy@Pearl Street Caviar.com.
  4. “Do Not Track.” Do Not Track (“DNT”) is a privacy preference
    that users can set in certain web browsers. DNT is a way for
    users to inform websites and services that they do not want
    certain information about their webpage visits collected over
    time and across websites or online services. We do not override
    these settings or options. However, in order to access certain
    content, features, services, products, or benefits of the
    Services, you may be required to provide us with certain
    information, including some types of personally identifying
    information. If you do not wish to provide such information
    through the Service or if you opt to utilize the aforementioned
    privacy features of your computer system or web browser, you
    may be unable to obtain certain content, features, services,
    products, or benefits of the Site.
  5. Cookies and Similar Technologies. You may stop or restrict
    the placement of cookies on your computer or remove them from
    your browser by adjusting your web browser preferences. Please
    note that cookie-based opt-outs may not be effective on mobile
    interfaces. However, on many mobile devices, application users
    may opt-out of certain mobile advertisements via their device
    settings. The online advertising industry also provides
    websites from which you may opt-out of receiving targeted ads
    from our data partners and our other advertising partners that
    participate in self-regulatory programs. You can access these,
    and also learn more about targeted advertising and consumer
    choice and privacy, at
    www.networkadvertising.org/managing/opt_out.asp,
    www.youronlinechoices.eu/or www.youradchoices.ca/, and
    www.aboutads.info/choices/. You can also choose not to be
    included in Google Analytics
    https://tools.google.com/dlpage/gaoptout. Please note that
    cookie-based opt-outs must be performed on each device and
    browser that you wish to have opted-out. For example, if you
    have opted-out on your computer browser, that opt-out will not
    be effective on your mobile device. You must separately opt-out
    on each device. Advertisements on third party websites that
    contain the AdChoices link, and that link to this Privacy
    Policy, may have been directed to you based on anonymous non
    personal information collected by advertising partners over
    time and across websites. These advertisements provide a
    mechanism to opt-out of the advertising partners’ use of this
    information for interest-based advertising purposes.
  6. Rights of Access, Rectification, Erasure, and Restriction. Where permitted by applicable law, you may inquire as to whether Pearl Street Caviar is processing personal information about you, request access to personal information, and ask that we correct, amend or delete your personal information where it is inaccurate or has been processed in violation of your rights under data privacy laws that apply in the country where you live. Where otherwise permitted by applicable law, you may send an email to privacy@Pearl Street Caviar.comor use any of the methods set out in this Privacy Policy to request access to, receive, seek rectification, or request erasure of personal information held about you by Pearl Street Caviar. Please include your full name, email address associated with your account and a detailed description of your data request. Such requests will be processed in accordance with local laws. Although Pearl Street Caviar will use good faith efforts to provide Individuals with access to their personal information, there may be circumstances in which Pearl Street Caviar is unable to provide access, including but not limited to where the information contains legal privilege, would compromise others’ privacy or other legitimate rights, where the burden or expense of providing access would be disproportionate to the risks to the Individual’s privacy, in the case in question or where it is commercially proprietary. If we determines that access should be restricted in any particular instance, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries. To protect your privacy, Pearl Street Caviar will take commercially reasonable steps to verify your identity before granting access to or making any changes to your personal information.
  7. Security & Retention

The security of your personally identifiable information is important to us and Pearl Street Caviar is committed to handling such information carefully. We maintain physical, electronic and procedural safeguards to guard your personally identifiable information. We use secure socket layer technology to protect the security of your payment information and we encrypt your personally identifiable information when it is sent over the Internet. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security. By using the Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy and administrative issues relating to your use of the Services. If we learn of a security breach, we may attempt to notify you electronically by posting a notice on the Services or sending an email to you. You may have a legal right to receive this notice in writing.

We retain personal information we receive as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements and comply with applicable laws. When we are no longer required to retain your personal information as described above, we will destroy, erase, or de-identify it in accordance with our data retention policies and applicable law. Legal requirements, however, may require us to retain some or all of the personal information we hold for a period of time that is longer than that for which we might otherwise hold it.

  1. Children’s Privacy

Our Services are not directed to children under the age of 13. In addition, you are not permitted to use our Services if you do not meet the minimum age requirement applicable to our Services in your jurisdiction. We do not knowingly collect personal information from children under the age of 13. If you learn that your child has provided us with personal information without your consent, you may alert us at privacy@Pearl Street Caviar.com. If we learn that we have collected personal information of a child under the age of 13 (or under the age of 16 in certain jurisdictions, such as EU member countries) we will take steps to delete such information from our files as soon as possible and terminate the child’s account unless we receive verifiable parental consent.

  1. California Residents

California law requires us to disclose certain information related to our privacy practices, as set forth below.

  1. WHAT PERSONAL INFORMATION WE COLLECT

The table below identifies the categories of personal information we have collected over the preceding 12-month period, as well as examples in each category. For more information about the personal information we collect, please see Section 2.

Category
Examples of personal information in this Category

Identifiers
Name, email address, billing address, shipping address, phone
number

Commercial information
Purchase history

Geolocation data
Internet protocol (IP) address, billing address, shipping
address

Internet or other electronic network activity information
IP address, cookie identifiers, mobile carrier, mobile
advertising identifiers, MAC address, IMEI, Advertiser ID, and
other device identifiers that are automatically assigned to
your computer or device when you access the Internet, browser
type and language, geo-location information, hardware type,
operating system, Internet service provider, pages that you
visit before and after using the Services, the date and time of
your visit, the amount of time you spend on each page,
information about the links you click and pages you view within
the Services, and other actions taken through use of the
Services such as preferences

Financial, medical, or health information
Payment information, such as credit card number

Audio, electronic, visual, thermal, olfactory, or similar information
Recordings of customer support calls

Inferences drawn from any of the above information categories
Inferences about the type of products you prefer; demographic
and psychographic inferences

The sources of the personal information we collect above include personal information that you directly provide to us (through the Services), personal information we receive from third party partners (for example, certain marketing, research or survey partners), and personal information that we generate internally. Please see Section 2 for additional details.

  1. HOW WE USE PERSONAL INFORMATION

Please see Section 3 of the Privacy Policy.

  1. WHAT PERSONAL INFORMATION WE SHARE

Please see Section 5 of the Privacy Policy for information on the personal information we share with third parties. In the last 12 months, we have disclosed all of the categories of personal information described in Section 2 for business purposes. For example, we may share your IP address with service providers that provide crash monitoring and site optimization services to us. California residents have the right to opt out of our disclosures of personal information that we have disclosed to third parties for valuable consideration. What is covered as a “sale” under California law is not yet clear, but we currently do not “sell” your information as we understand it.

  1. YOUR RIGHTS

As a resident of California, you have certain rights, such as:

  1. Right to access personal information. You may be entitled to
    receive the specific pieces of your personal information we
    have collected in the 12 months preceding your request.
  2. Right to data portability. You may be entitled to receive a
    copy of your electronic personal information in a readily
    usable format.
  3. Right to know. You may be entitled to receive information
    regarding the categories of personal information we collected,
    the sources from which we collected personal information, the
    purposes for which we collected and shared personal
    information, the categories of personal information that we
    sold and the categories of third parties to whom the personal
    information was sold, and the categories of personal
    information that we disclosed for a business purpose in the 12
    months preceding your request.
  4. Right to deletion. You may be entitled to request that we
    delete the personal information that we have collected from
    you. We will use commercially reasonable efforts to honor your
    request, in compliance with applicable laws. Please note,
    however, that we may need to keep such information, such as for
    our legitimate business purposes or as required to comply with
    applicable law.
  5. Right to opt-out of certain sharing with third parties. You
    may be entitled to direct us to stop disclosing your personal
    information to third parties for monetary or other valuable
    consideration. What is covered as a “sale” under California law
    is not yet clear, but we currently do not “sell” your
    information as we understand it.

 

  1. Additional Topics
  2. Payment Processors. When you make purchases through the Services, we process your payments via a third-party payment processor. In these instances, the third party application may collect certain Financial Information from you to process a payment on behalf of Pearl Street Caviar, including your name, email address, address and other billing information in which case the use and storage of your Financial Information is governed by the third party terms, conditions and privacy policies. If you apply for or otherwise take part in a financing offer through one of our financing partners, you will be asked to provide information (which may include Financial Information) to that financing partner, either directly or through the Services. The use of that information by the financing partner will be subject to the financing partner’s terms, conditions and privacy policies. Our treatment of any Financial Information that we may Process on your behalf, or that we receive from our financing partners or payment processors, is subject to this Privacy Policy. For more information on our use of third party payment processors and financing partners, including the name(s) of the entities that we partner with, please email pearl@Pearl Street Caviar.com.
  3. International Data Transfers. You agree that all personal information collected via or by Pearl Street Caviar may be transferred, processed and stored anywhere in the world, including but not limited to, the United States, the European Union, in the cloud, on our servers, on the servers of our affiliates or on the servers of our service providers. By providing information to Pearl Street Caviar, you explicitly consent to the storage of your personal information in these locations.
  4. Third-Party Sites and Services. The Service may contain links to other websites and other websites may reference or link to the Pearl Street Caviar website or other Services. These other domains and websites are not controlled by us, and Pearl Street Caviar does not endorse or make any representations about third party websites or social media platforms. We encourage you to read the privacy policies of each and every website and application with which you interact. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of such other websites or applications. We do not control the use of cookies or the collection of information by these third parties, nor how they manage such information. It is solely your obligation to review and understand the privacy practices and policies of these third parties.
  5. Updating this Privacy Policy

We reserve the right to change, modify, add, or remove portions of this Privacy Policy at any time. You should check this page periodically for changes. Your continued use of this Site following the posting of changes to this Privacy Policy will be considered your consent to those changes. In the event that we believe that the security of your personal information in our possession or control may have been compromised, we may seek to notify you of that development.

Questions or Concerns

If you have any feedback, questions, or concerns regarding privacy, please send us a detailed message to pearl@PearlStreetCaviar.com; we will make every effort to resolve your concerns.